Compatibility
Problems Accessing Outlook
Sometimes an Outlook
postbox (where Outlook store's its data) can appear to be working ok but is
indeed partially corrupt and as such FileFriendly will not be able to access
it. The scanpst program that came with your version of Outlook can
potentially fix this.
If you are using Outlook 2003 or earlier you should find the program at:
C:\Program Files\Common Files\System\MSMAPI\1033\Scanpst.exe
In Outlook 2007 the scanpst program is found at:
C:\Program Files\Microsoft Office\Office12 or
C:\Program Files (x86)\Microsoft Office\Office12
To find the location of your Outlook data file(s) within Outlook right click
as follows on each highest level folder name you find, for example:
‘Personal Folders’ > Properties > General tab > Advanced
‘Archive Folders’ > Properties > General tab > Advanced
Whether or not you use FileFriendly backing up your Outlook file(s) is always a good idea. If you use Outlook 2007, 2003 or 2002 Microsoft offers a free back up tool, you can download a copy from here. Instructions on how to use it can be found here.